Clients/
Customers |
Dedicated to cultivating the medical equipment market, we deliver professional and high-quality services to healthcare institutions to fulfill customer needs and enhance care quality. |
- Business meetings On an ad‑hoc basis
- Telephone call and Email On an ad‑hoc basis
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- Market Expansion
- Product Quality Control
- Customer Satisfaction
- Customer Privacy
- Protection of Customer Rights and Interests
- Customer Relationship Management
- After-Sales Service
- Sustainable Development Strategy
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- Structured communication channels are maintained, with a customer-oriented approach adopted to effectively understand and address customer needs.
- Our products and services adhere to all relevant laws and international standards concerning customer health and safety, data privacy, marketing, and labeling. We also implement clear policies and accessible grievance mechanisms to protect consumer rights.
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- Participated in 7 domestic and international medical conferences and exhibitions in 2025
- Regularly update product information on the Company’s official website
- Respond to inquiries through the dedicated email (ir@heron-neutron.com) and hotline
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Spokesperson: ir@heron-neutron.com |
| Employees |
Employees are our most valuable assets and a key driver of operational success. By embracing meritocracy and aligning talent with the right roles, we foster a supportive environment where individuals thrive and contribute to long-term sustainability. |
- Internal company website and Email On an ad‑hoc basis
- Labor-Management meeting Quarterly
- Complaint mailbox/Hotline On an ad‑hoc basis
- Performance appraisal interview Annually
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- Employee Compensation
- Employee Benefits
- Labor-Management Relations
- Employee Training and Development
- Work Environment
- Corporate Culture and Policies
- Sustainable Development Strategy
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- Regularly hold labor-management meetings.
- The Employee Welfare Committee organized 7 team-building activities and an annual year-end party.
- Provide annual employee health examinations.
- Regularly publish training courses on the Company’s internal website.
- Organize sports clubs to encourage employees to exercise and promote a healthy lifestyle.
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- Labor-management meetings are held quarterly.
- Provide monthly on-site occupational health nursing services, including health examination consultations for employees.
- Establish an employee shareholding platform to enhance employee compensation and benefits.
- In 2025, 50 employees participated in sports clubs, with a total of 51 activities held.
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Human Resource:
help@heron-neutron.com |
Shareholders/
Inventors |
Shareholders and investors are the driving force behind Heron Technology’s growth. We remain committed to expanding our business and delivering consistent financial performance to ensure long-term sustainability—repaying our investors’ trust with tangible results. |
- Annual shareholders’ meeting Annually
- Annual report Annually
- Corporate website, press releases, and the Market Observation Post System (MOPS) On an ad‑hoc basis
- Investor relations phone and email On an ad‑hoc basis
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- Business Operations
- Regulatory Compliance
- Protection of Shareholders’ Rights and Interests
- Information Transparency
- Sustainable Development Strategy
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- Shareholders’ meetings are held to facilitate dialogue with investors and collect their input, which serves as an important reference in shaping the company’s future development strategies.
- Investor Conference
- Upload the annual shareholders’ meeting report, prospectus, and financial statements.
- Disclose operational status in accordance with regulations to ensure transparency and protect the rights of our investors.
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- Held the Annual General Meeting of Shareholders on June 19, 2025.
- Held 4 investor conferences in 2025.
- Published quarterly and annual financial reports and annual reports in both Chinese and English in 2025 in accordance with applicable regulations.
- Disclose material information in accordance with the requirements of the competent authorities.
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Spokesperson:
ir@heron-neutron.com |
Suppliers/
Contractors |
Suppliers are valued partners of Heron Technology in delivering outstanding products and services. Through a relationship grounded in mutual trust, we can support one another during challenges and pursue sustainable growth together. |
Information is collected and responded to through phone calls, meetings (in person or virtually), and email communication. |
On an ad‑hoc basis |
- Market Expansion
- Supply Chain Management
- Supplier Relationships
- Sustainable Development Strategy
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Conduct supplier and contractor evaluations and encourage suppliers to sign the Supplier Code of Conduct. |
- The signing rate of the Supplier Code of Conduct has reached 88%.
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Spokesperson:
ir@heron-neutron.com |
Government
Competent Authorities |
Maintaining clear and effective communication is essential to demonstrating our commitment to full regulatory compliance. |
- Official correspondence and meetings, including public hearings and explanatory briefings On an ad‑hoc basis
- Communication through chamber or association meetings On an ad‑hoc basis
- On-site audits On an ad‑hoc basis
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- Regulatory compliance
- Announcements of New / Revised Regulations
- Review / Approval of Environmental Permits
- Communication on Draft Regulations and Regulatory Interpretations
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- Participates in the Electronic Official Document Exchange System to ensure smooth communication with government and regulatory authorities.
- Occupational safety inspection.
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- Conducted a fire safety inspection in December 2025.
- Regularly conduct environmental monitoring.
- Check the electronic document system on a daily basis.
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